MULI already has a mature management system, After getting in touch with ShareCRM, we found that its system can optimize our system and support our perfect “transformation”. Through the investment of thinking + tools + execution, from the early stage of customer acquisition to the later stage of delivery

We provide multi-language system to match the user coverage in Opay’s overseas market expansion, with multi-channel unified access and centralized processing system, and to form a closed-loop service, increasing efficiency by 100%.

We support omnichannel reception for Samsung 3C products, including internal service workflow, AI & Agent cooperation and VIP shopping guide & customer service, with positive feedback reaching 96%+

MK has partnered with us to construct their pre-sales and after-sales services through our omnichannel customer service series products, including live chat, call center and ticket system, which improve the chatbot resolution rate to 88% and deliver brand service value to a large extent.